Privacy Policy
Privacy Policy
We respect your privacy and are committed to protecting it through compliance with this privacy policy ("Policy"). This Policy describes the types of information we may collect from you or that you may provide ("Personal Information") on the www.mazelaki.nl website ("Website" or "Service") and any associated products and services (collectively, " Services"), and our practices for collecting, using, maintaining, protecting and disclosing that Personal Information. It also describes the choices available to you regarding our use of your Personal Information and how you can access and update it.
This Policy is a legally binding agreement between you ("User", "you" or "your") and Mazelaki Benelux (trading as "Mazelaki Benelux", "we", "us" or "our"). If you are entering into this Policy on behalf of a company or other legal entity, you represent that you have the authority to bind such entity to this Policy, in which case the terms "User", "you" or "your" shall refer to such entity will refer. If you do not have such authority, or if you do not agree to the terms of this Policy, you may not accept this Policy and may not access or use the Website and Services. By accessing and using the Website and Services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Policy. This Policy does not apply to the practices of companies that we do not own or operate, or to individuals that we do not employ or manage.
Collection of Personal Information
You can access and use the Website and Services without telling us who you are or revealing any information that could identify you as a specific, identifiable individual. However, if you would like to take advantage of some of the features offered on the Website, you may be asked to provide certain Personal Information (for example, your name and email address).
We receive and store any information you knowingly provide to us when you create an account, make a purchase, or fill out forms on the Website. If necessary, this information may include:
Account information (such as username, unique user ID, password, etc.)
Contact details (such as email address, telephone number, etc.)
Basic personal information (such as name, country of residence, etc.)
Payment details (such as credit card details, bank details, etc.)
Geolocation data from your device (such as latitude and longitude)
You can choose not to provide us with Personal Information, but then you may not be able to use some of the features on the Website. Users who are unsure about what information is required can contact us.
Use and processing of collected information
We act as a data controller and a data processor when handling Personal Information, unless we have entered into a data processing agreement with you, in which case you would be the data controller and we would be the data processor.
Our role may also differ depending on the specific situation involving Personal Information. We act as a data controller when we ask you to submit your Personal Information necessary to ensure your access and use of the Website and Services. In such cases, we are a data controller because we determine the purposes and means of the processing of Personal Information.
We act as a data processor in situations where you submit Personal Information through the Website and Services. We do not own, control or make decisions about the Personal Information submitted, and such Personal Information will only be processed in accordance with your instructions. In such cases, the user providing Personal Information is acting as a data controller.
In order to make the Website and Services available to you, or to comply with a legal obligation, we need to collect and use certain Personal Information. If you do not provide the information we request, we may not be able to provide you with the requested products or services. Any information we collect from you may be used for the following purposes:
Fulfill and manage orders
Deliver products or services
Send marketing and promotional communications
Send product and service updates
Deliver targeted advertisements
Operate and manage the Website and Services
The processing of your Personal Information depends on how you interact with the Website and Services, where you are located in the world and whether one of the following applies: (a) you have given your consent for one or more specific purposes; (b) the provision of information is necessary for the execution of this Policy with you and/or for any pre-contractual obligations thereof; (c) processing is necessary for compliance with a legal obligation to which you are subject; (d) processing is related to a task that is carried out in the public interest or in the exercise of official authority vested in us; (e) processing is necessary for the purposes of the legitimate interests pursued by us or by a third party. We may also combine or aggregate some of your Personal Information to better serve you and to improve and update our Website and Services.
We rely on user consent as the legal basis on which we collect and process your Personal Information.
Please note that under some legislations we may process information until you object to such processing by unsubscribing, without having to rely on consent or any of the other legal bases listed above. In any case, we will be happy to clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Information is a statutory or contractual obligation, or a requirement necessary to enter into a contract.
Payment processing
For Services that require payment, you may be required to provide your credit card or other payment account information, which will be used solely for payment processing. We use third-party payment processors ("Payment Processors") to help us securely process your payment information.
Payment processors adhere to the latest security standards as managed by the PCI Security Standards Council, a joint effort of brands such as Visa, MasterCard, American Express and Discover. Sensitive and private data exchange takes place over an SSL secured communication channel and is encrypted and protected with digital signatures, and the Website and Services also meet strict vulnerability standards to create the most secure environment possible for Users. We share payment information with the Payment Processors only to the extent necessary for the purposes of processing your payments, refunding such payments, and dealing with complaints and queries relating to such payments and refunds.
Please note that the Payment Processors may collect certain Personal Information from you that allows them to process your payments (e.g. your email address, address, credit card information and bank account number) and to handle all steps in the payment process through their systems, including collecting and processing data. The Payment Processors' use of your Personal Information is governed by their respective privacy policies, which may or may not contain privacy protections as protective as this Policy. We recommend that you review their respective privacy policies.
Manage information
You can delete certain Personal Information we have about you. The Personal Information that you can delete may change as the Website and Services change. However, when you delete Personal Information, we may retain a copy of the unrevised Personal Information in our records for the duration necessary to fulfill our obligations to our associates and associates, and for the purposes described below. If you would like to delete your Personal Information or permanently delete your account, you may do so by contacting us.
Disclosure of Information
Depending on the requested Services or as necessary to complete a transaction or provide a Service you have requested, we may share your information with our contracted companies and service providers (collectively, “Service Providers”) that we rely on to assist in the operation of the Website and Services available to you and whose privacy policies are consistent with ours or who agree to abide by our policies regarding Personal Information. We will not share personally identifiable information with third parties and will not share information with unaffiliated third parties.
Service providers are not authorized to use or disclose your information except as necessary to perform services on our behalf or comply with legal requirements. Service providers are provided only with the information they need to perform their designated functions, and we do not authorize them to use or disclose any information provided for their own marketing or other purposes.
We may also disclose any Personal Information we collect, use or receive if required or permitted by law, such as to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
In the event that we undergo a business transition, such as a merger or acquisition by another company, or sale of all or a portion of our assets, your user account and your Personal Information will likely be among the assets transferred.
Retention of information
We will retain and use your Personal Information for the period necessary to comply with our legal obligations, enforce our policies, resolve disputes, and unless a longer retention period is required or permitted by law.
We may use any aggregated data derived from or containing your Personal Information after you update or delete it, but not in a manner that personally identifies you. Once the retention period expires, Personal Information will be deleted. Therefore, the right to access, the right to erasure, the right to rectification and the right to data portability cannot be enforced after the expiry of the retention period.
Information transfer
Depending on your location, data transfers may include transferring and storing your information in a country other than your own. However, this does not include countries outside the European Union and the European Economic Area. If such a transfer takes place, you can find out more by checking the relevant sections of this Policy or consulting us using the information provided in the contact section. Please note that we are committed to ensuring the security of your personal information strictly in accordance with the guidelines set out in our privacy statement and in accordance with applicable legal requirements.
Region-specific notices
Out of respect for your privacy, we have implemented additional measures to comply with the obligations and rights associated with the collection of Personal Information as required by the laws governing our users' regions.
Disclosures for EU/EEA and UK residents
If you are a resident of the European Union ("EU"), the European Economic Area ("EEA"), or the United Kingdom ("UK"), you have certain rights regarding your Personal Information under the GDPR and the UK DPA which we comply with as part of our commitment to your privacy. Unless otherwise expressly stated, all terms in this section have the same meaning as defined in the GDPR and the UK DPA.
(a) Right to withdraw consent: You have the right to withdraw your consent where you have previously given your consent to the processing of your Personal Information. To the extent that the legal basis for our processing of your Personal Information is consent, you have the right to withdraw that consent at any time. Withdrawal will not affect the lawfulness of processing conducted before withdrawal, nor will it affect processing of your Personal Information conducted in reliance on lawful processing bases other than consent.
(b) Right of Access: You may have the right to access your Personal Information. This enables you to receive a copy of the Personal Information we hold about you and check whether we are processing it in accordance with the law.
(c) Right to rectification: You have the right to request rectification of your Personal Information if it is inaccurate or incomplete.
(d) Right to erasure: You have the right to request erasure of your Personal Information under certain conditions set out by law. However, this right is not absolute. For example, you do not have the right to have your Personal Information erased if the processing of your Personal Information is necessary for (i) the right to freedom of expression and information; (ii) to comply with a legal obligation; or (iii) for the establishment, exercise or defense of legal claims.
(e) Right to restriction of processing: You have the right to request restriction of processing of your Personal Information under certain conditions, such as where you contest the accuracy of the Personal Information or where you object to the processing.
(f) Right to data portability: You have the right to receive the Personal Information we hold about you in a structured, commonly used and machine-readable format, and to transmit that information to another data controller without hindrance from us, under certain conditions.
(g) Right to object to processing: You have the right to object to the processing of your Personal Information under certain conditions, such as where the processing is based on legitimate interests or direct marketing.
(h) Right to complain: You have the right to complain to a supervisory authority about our collection and use of your Personal Information. For more information, please contact your local supervisory authority in the EEA.
To exercise any of the rights described above, or if you have any other query or complaint about this Policy or the way we process Personal Information, please contact us using the contact details provided in the contact section of this Policy .
Children
We do not knowingly collect Personal Information from children under the age of 13. If you believe that we have collected Personal Information from a child under the age of 13, please contact us so that we can delete the information.
Changes and interpretation
We may modify this Policy from time to time, and any modification will be effective upon posting on the Website. Your continued use of the Website and Services after the effective date of any such change constitutes your unequivocal acceptance of such change. You are advised to check this Policy periodically for any changes. This Policy is written in English. In the event of any conflict between translations of this Policy, the English version shall prevail.
Contact details
If you have any questions about this Policy or the processing of your Personal Information, please contact us using the following contact details:
Mazelaki Benelux
Nieuwemeerdijk 177
1171 NK Badhoevedorp
info@mazelaki.nl
This document was last updated on April 30, 2024.
We respect your privacy and are committed to protecting it through compliance with this privacy policy ("Policy"). This Policy describes the types of information we may collect from you or that you may provide ("Personal Information") on the www.mazelaki.nl website ("Website" or "Service") and any associated products and services (collectively, " Services"), and our practices for collecting, using, maintaining, protecting and disclosing that Personal Information. It also describes the choices available to you regarding our use of your Personal Information and how you can access and update it.
This Policy is a legally binding agreement between you ("User", "you" or "your") and Mazelaki Benelux (trading as "Mazelaki Benelux", "we", "us" or "our"). If you are entering into this Policy on behalf of a company or other legal entity, you represent that you have the authority to bind such entity to this Policy, in which case the terms "User", "you" or "your" shall refer to such entity will refer. If you do not have such authority, or if you do not agree to the terms of this Policy, you may not accept this Policy and may not access or use the Website and Services. By accessing and using the Website and Services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Policy. This Policy does not apply to the practices of companies that we do not own or operate, or to individuals that we do not employ or manage.
Collection of Personal Information
You can access and use the Website and Services without telling us who you are or revealing any information that could identify you as a specific, identifiable individual. However, if you would like to take advantage of some of the features offered on the Website, you may be asked to provide certain Personal Information (for example, your name and email address).
We receive and store any information you knowingly provide to us when you create an account, make a purchase, or fill out forms on the Website. If necessary, this information may include:
Account information (such as username, unique user ID, password, etc.)
Contact details (such as email address, telephone number, etc.)
Basic personal information (such as name, country of residence, etc.)
Payment details (such as credit card details, bank details, etc.)
Geolocation data from your device (such as latitude and longitude)
You can choose not to provide us with Personal Information, but then you may not be able to use some of the features on the Website. Users who are unsure about what information is required can contact us.
Use and processing of collected information
We act as a data controller and a data processor when handling Personal Information, unless we have entered into a data processing agreement with you, in which case you would be the data controller and we would be the data processor.
Our role may also differ depending on the specific situation involving Personal Information. We act as a data controller when we ask you to submit your Personal Information necessary to ensure your access and use of the Website and Services. In such cases, we are a data controller because we determine the purposes and means of the processing of Personal Information.
We act as a data processor in situations where you submit Personal Information through the Website and Services. We do not own, control or make decisions about the Personal Information submitted, and such Personal Information will only be processed in accordance with your instructions. In such cases, the user providing Personal Information is acting as a data controller.
In order to make the Website and Services available to you, or to comply with a legal obligation, we need to collect and use certain Personal Information. If you do not provide the information we request, we may not be able to provide you with the requested products or services. Any information we collect from you may be used for the following purposes:
Fulfill and manage orders
Deliver products or services
Send marketing and promotional communications
Send product and service updates
Deliver targeted advertisements
Operate and manage the Website and Services
The processing of your Personal Information depends on how you interact with the Website and Services, where you are located in the world and whether one of the following applies: (a) you have given your consent for one or more specific purposes; (b) the provision of information is necessary for the execution of this Policy with you and/or for any pre-contractual obligations thereof; (c) processing is necessary for compliance with a legal obligation to which you are subject; (d) processing is related to a task that is carried out in the public interest or in the exercise of official authority vested in us; (e) processing is necessary for the purposes of the legitimate interests pursued by us or by a third party. We may also combine or aggregate some of your Personal Information to better serve you and to improve and update our Website and Services.
We rely on user consent as the legal basis on which we collect and process your Personal Information.
Please note that under some legislations we may process information until you object to such processing by unsubscribing, without having to rely on consent or any of the other legal bases listed above. In any case, we will be happy to clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Information is a statutory or contractual obligation, or a requirement necessary to enter into a contract.
Payment processing
For Services that require payment, you may be required to provide your credit card or other payment account information, which will be used solely for payment processing. We use third-party payment processors ("Payment Processors") to help us securely process your payment information.
Payment processors adhere to the latest security standards as managed by the PCI Security Standards Council, a joint effort of brands such as Visa, MasterCard, American Express and Discover. Sensitive and private data exchange takes place over an SSL secured communication channel and is encrypted and protected with digital signatures, and the Website and Services also meet strict vulnerability standards to create the most secure environment possible for Users. We share payment information with the Payment Processors only to the extent necessary for the purposes of processing your payments, refunding such payments, and dealing with complaints and queries relating to such payments and refunds.
Please note that the Payment Processors may collect certain Personal Information from you that allows them to process your payments (e.g. your email address, address, credit card information and bank account number) and to handle all steps in the payment process through their systems, including collecting and processing data. The Payment Processors' use of your Personal Information is governed by their respective privacy policies, which may or may not contain privacy protections as protective as this Policy. We recommend that you review their respective privacy policies.
Manage information
You can delete certain Personal Information we have about you. The Personal Information that you can delete may change as the Website and Services change. However, when you delete Personal Information, we may retain a copy of the unrevised Personal Information in our records for the duration necessary to fulfill our obligations to our associates and associates, and for the purposes described below. If you would like to delete your Personal Information or permanently delete your account, you may do so by contacting us.
Disclosure of Information
Depending on the requested Services or as necessary to complete a transaction or provide a Service you have requested, we may share your information with our contracted companies and service providers (collectively, “Service Providers”) that we rely on to assist in the operation of the Website and Services available to you and whose privacy policies are consistent with ours or who agree to abide by our policies regarding Personal Information. We will not share personally identifiable information with third parties and will not share information with unaffiliated third parties.
Service providers are not authorized to use or disclose your information except as necessary to perform services on our behalf or comply with legal requirements. Service providers are provided only with the information they need to perform their designated functions, and we do not authorize them to use or disclose any information provided for their own marketing or other purposes.
We may also disclose any Personal Information we collect, use or receive if required or permitted by law, such as to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
In the event that we undergo a business transition, such as a merger or acquisition by another company, or sale of all or a portion of our assets, your user account and your Personal Information will likely be among the assets transferred.
Retention of information
We will retain and use your Personal Information for the period necessary to comply with our legal obligations, enforce our policies, resolve disputes, and unless a longer retention period is required or permitted by law.
We may use any aggregated data derived from or containing your Personal Information after you update or delete it, but not in a manner that personally identifies you. Once the retention period expires, Personal Information will be deleted. Therefore, the right to access, the right to erasure, the right to rectification and the right to data portability cannot be enforced after the expiry of the retention period.
Information transfer
Depending on your location, data transfers may include transferring and storing your information in a country other than your own. However, this does not include countries outside the European Union and the European Economic Area. If such a transfer takes place, you can find out more by checking the relevant sections of this Policy or consulting us using the information provided in the contact section. Please note that we are committed to ensuring the security of your personal information strictly in accordance with the guidelines set out in our privacy statement and in accordance with applicable legal requirements.
Region-specific notices
Out of respect for your privacy, we have implemented additional measures to comply with the obligations and rights associated with the collection of Personal Information as required by the laws governing our users' regions.
Disclosures for EU/EEA and UK residents
If you are a resident of the European Union ("EU"), the European Economic Area ("EEA"), or the United Kingdom ("UK"), you have certain rights regarding your Personal Information under the GDPR and the UK DPA which we comply with as part of our commitment to your privacy. Unless otherwise expressly stated, all terms in this section have the same meaning as defined in the GDPR and the UK DPA.
(a) Right to withdraw consent: You have the right to withdraw your consent where you have previously given your consent to the processing of your Personal Information. To the extent that the legal basis for our processing of your Personal Information is consent, you have the right to withdraw that consent at any time. Withdrawal will not affect the lawfulness of processing conducted before withdrawal, nor will it affect processing of your Personal Information conducted in reliance on lawful processing bases other than consent.
(b) Right of Access: You may have the right to access your Personal Information. This enables you to receive a copy of the Personal Information we hold about you and check whether we are processing it in accordance with the law.
(c) Right to rectification: You have the right to request rectification of your Personal Information if it is inaccurate or incomplete.
(d) Right to erasure: You have the right to request erasure of your Personal Information under certain conditions set out by law. However, this right is not absolute. For example, you do not have the right to have your Personal Information erased if the processing of your Personal Information is necessary for (i) the right to freedom of expression and information; (ii) to comply with a legal obligation; or (iii) for the establishment, exercise or defense of legal claims.
(e) Right to restriction of processing: You have the right to request restriction of processing of your Personal Information under certain conditions, such as where you contest the accuracy of the Personal Information or where you object to the processing.
(f) Right to data portability: You have the right to receive the Personal Information we hold about you in a structured, commonly used and machine-readable format, and to transmit that information to another data controller without hindrance from us, under certain conditions.
(g) Right to object to processing: You have the right to object to the processing of your Personal Information under certain conditions, such as where the processing is based on legitimate interests or direct marketing.
(h) Right to complain: You have the right to complain to a supervisory authority about our collection and use of your Personal Information. For more information, please contact your local supervisory authority in the EEA.
To exercise any of the rights described above, or if you have any other query or complaint about this Policy or the way we process Personal Information, please contact us using the contact details provided in the contact section of this Policy .
Children
We do not knowingly collect Personal Information from children under the age of 13. If you believe that we have collected Personal Information from a child under the age of 13, please contact us so that we can delete the information.
Changes and interpretation
We may modify this Policy from time to time, and any modification will be effective upon posting on the Website. Your continued use of the Website and Services after the effective date of any such change constitutes your unequivocal acceptance of such change. You are advised to check this Policy periodically for any changes. This Policy is written in English. In the event of any conflict between translations of this Policy, the English version shall prevail.
Contact details
If you have any questions about this Policy or the processing of your Personal Information, please contact us using the following contact details:
Mazelaki Benelux
Nieuwemeerdijk 177
1171 NK Badhoevedorp
info@mazelaki.nl
This document was last updated on April 30, 2024.